All orders are taken through the website, sorry we do not take any
telephone orders. We do not have the facilities to take payments over
We have one payment provider available, PayPal, take the following cards:
Visa, Debit Card, MasterCard, Maestro Card, Visa, American Express,
Electron, Euro Card or Delta. You can also pay using your Paypal
All transactions are processed using PayPal's secure server.
If using Paypal please note that they default the address of the
cardholder as their 'Send to' address on their payment confirmation. The
actual delivery address will be that which you input at checkout. You
can view your order by going into your order history.
On the rare occasion that the item you have ordered is out of stock
we will contact you by email within 24 hours to let you know an expected
You will receive an email stating that preperation is in progress for
your order or a pre-order preperation email for pre-orders.
We will email you when your order has been despatched.All orders placed will normally be despatched the next woking day (excluding Bank Holidays and Sundays).
All our gifts are send out well packaged to ensure they arrive in good condition.
All delivery prices quoted on the site are for domestic and international delivery.Each product on the website has it own delivery cost for you to view
in the 'Delivery Details' section. When you place an item in your cart
the cost will be added to your item(s) at the checkout.
All orders will be sent via USPS (United States Postal Service)
We cannot authorise parcels to
be left outside due to the possibility of the parcel being damaged by
weather conditions or stolen. At the USPS discretion the parcel
maybe left with a neighbour if requested but this is not guaranteed.
Delivery is to the delivery address on the order not to a stated person.
Estimated delivery time 2-5 working days for USA and 2-6 weeks for international parcels.
Disclaimer: Third Party Carriers
The Unique Gift Store can not be held liable for delays in deliveries
caused by third parties. We offer a choice of postage and will dispatch
your parcel by your chosen method. Once your order has been despatched
we will email you to let you know the time and date that the parcel was
despatched and provide you with a tracking number. It is then the responsiblity of our carrier (usually
the USPS) to carry out their contractual agreement to deliver the
parcel by your chosen method.
If you have a question about an order.
If you have a question about an order which you have already placed,
please e-mail us making sure that you include your order number, at [email protected]
If you are not entirely happy with one of our products, please
contact us with your comments; we need to know where we can improve our
service and products.
Orders can be cancelled up to the point of us dispatching the order.
Once your order has been dispatched it can not be cancelled.
At the Biljana Regan Gift Shop we will look upon any complaint in a very positive light as it helps us to improve our service.